Contact Us
Questions about an order, a lab report or shipping? We reply within one business day.
Hours
Monday to Friday
9am – 5pm ET
Closed on US federal holidays.
Mailing address
Kratom Folk
100 Waterfront Pl, West Sacramento, CA 95605, USA
Not a retail store. Returns need a return number first.
Send Us a Message
Before You Write
- Where’s my order? Your tracking link is in your shipping email. It can take 24 hours to update.
- Need a COA? Search your lot number on our lab results page first.
- Returns. Read our returns policy, then email us for a return number.
- Can you ship to me? Check your state on our shipping page.
- Wholesale. Email us with your business name and resale certificate.
We can’t give dosing or medical advice. Please speak to a doctor or pharmacist about health questions.